Fighting Mad Hotel Franchisees! Including the Exclusions
When your insurance carrier and your parent company are at odds, what do you do? That’s the issue facing Best Western Franchise owners to the news that the company is re-evaluating its relationships with franchisees based on their current insurance coverage. At issue is the standard assault, battery, and molestation exclusions that hotel insurance carriers have on their policies. Understandably, the company is requiring the coverage to minimize loss exposure.
Look out, hoteliers – a new trend is emerging in the hotel industry. A Singapore-based hotel has just launched its women-only floor of hotel rooms. The rooms, housed behind security doors with limited access, are stocked to the rafters with girly accoutrements. Luxury hotels like the 
‘Tis the season – not only for holidays, but for nonrenewal notices. At least one major hotel insurance carrier has sent out its nonrenewal notices, meaning that some of you reading this blog will be shopping for coverage. If you’re not careful, you could find yourself buying what appears to be a great deal, only to find that on the next renewal, the deal evaporates or worse, the company dumps the book of business, leaving you searching once more for hotel insurance coverage.
Whoever came up with the first point reward system knew that consumers are eager to earn freebies. From airlines to hotel stays, consumers rack up massive quantities of points that can be redeemed for merchandise, free stays/travel, or in some cases cash. It’s a bonus program system that boasts huge participation levels.
Hoteliers have see it all, heard it all, and dealt with it all. It would be hard to find a hotel manager or owner who hasn’t had to ask a guest to leave due to bad habits or behavior. But what happens once you clear the hotel of the bad guest can you breathe that sigh of relief?